Questions, Comments or Complaints

If you still have questions or would like to submit a comment or complaint, please use the following web form.

Warning: In order to protect the confidentiality and security of personal information, do not include any when communicating by email with our services. A request including such information will not be processed. Instead, use our online services or contact us by telephone.

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In accordance with the Déclaration de services aux citoyens du ministère de la Justice Ce lien hypertexte s’ouvrira dans une nouvelle fenêtre., If it is a complaint, we undertake to respond to it within 30 working days.

BY PHONE*: Monday to Friday, from 8:30 a.m. to 4:30 p.m. (Wednesdays, from 10 a.m.)
 
Montréal and surrounding area: 514 864-5764
Québec City and surrounding area: 418 528-5764
Toll-free: 1 855 297-5764

Please note it is now possible to reach all the Ministère's call centres with a single phone number (418 643-5140 or 1 866 536-5140 – option 2). Work is underway to update all our systems and documents. The old phone numbers remain valid for the moment.

Teletypewriter for the hearing impaired: 514 864-9373
 
OFFICE HOURS*: Monday to Friday, from 8:30 a.m. to 4 p.m. (Wednesdays, from 10 a.m.)
 
* Except the following days:
  • Saturdays and Sundays;
  • 1 and 2 January;
  • Good Friday;
  • Easter Monday;
  • 24 June, the National Holiday;
  • 1 July, the anniversary of Confederation, or 2 July when 1 July is a Sunday;
  • The first Monday of September, Labour Day;
  • The second Monday of October;
  • 24, 25, 26 and 31 December;
  • The day fixed by proclamation of the Governor-General for the celebration of the birthday of the Sovereign;
  • Any other day fixed by proclamation or order of the Government as a public holiday or as a day of Thanksgiving;
  • Any other day where one of the above holidays is postponed in application of government employees' labour agreements.
 
Address: Registre des lettres patentes foncières
Direction générale des registres et de la certification
Ministère de la Justice
1, rue Notre-Dame Est, bureau 7.07
Montréal (Québec)  H2Y 1B6 
Fax: 514 864-4867
E-mail: services@lettresfoncieres.justice.gouv.qc.ca